Note: This helpline only supports Uber Eats grocery and convenience orders made with a Medicare Advantage health benefits card. For all other support questions about Uber Eats, visit our Help Center.
Call 866-UBR-HLTH, our Medicare Advantage grocery support line
Get help from one of our trained specialists when you call 866-UBR-HLTH (866-827-4584). They can support you on delivery of groceries, OTC (over-the-counter) items, or other essentials on Uber Eats when you use your Medicare Advantage health benefits card.
Call 866-UBR-HLTH, our Medicare Advantage grocery support line
Get help from one of our trained specialists when you call 866-UBR-HLTH or 866-827-4584. They can support you on delivery of groceries, OTC (over-the-counter) items, or other essentials on Uber Eats when you use your Medicare Advantage health benefits card.
Here’s how it works
Our call center operates Monday through Friday from 10am to 7pm ET, unless it’s a US federal holiday.
Our trained helpline specialists are available to guide you through:
- Downloading the Uber Eats app
- Creating an Uber account
- Adding a credit/debit card and health benefits card to the account
- Creating grocery lists
- Placing orders for groceries, OTC items, or other essentials
- Troubleshooting grocery shopping issues
If you’re ready to get started on your own
Pay for Uber with your health benefits card
Open your Wallet, then select Add Payment Method
- If you have an S3 Card, choose S3 Health Benefits Card
- If you have a OTC Network, Nations Benefits or different flex card, select Credit or Debit Card
Get essentials delivered from the store to your home
Browse nearby storefronts for groceries and over-the-counter suppliers on Uber Eats.
If you’re ready to get started on your own
Pay for Uber with your health benefits card
Open your Wallet, then select Add Payment Method
- If you have an S3 Card, choose S3 Health Benefits Card
- If you have a OTC Network, Nations Benefits or different flex card, select Credit or Debit Card
Get essentials delivered from the store to your home
Browse nearby storefronts for groceries and over-the-counter suppliers on Uber Eats.
Learn about your benefits on Uber
Need help with a prior order or need ride support?
- Please visit help.uber.com and log in
- Select Riders or Uber Eats (depending on your question)
- Scroll down to “All topics,” then choose the option that best fits your issue
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