Uber Caregiver will begin to roll out in the US in summer 2024 starting with empowering caregivers to order and track rides on behalf of their loved ones; caregivers will be able to order groceries with Uber Eats at the end of 2024.

We know healthcare is complicated. Patients often need multiple services, including transportation, groceries, and over-the-counter goods. They also need a way to pay for it, often through healthcare benefits. Once a care recipient’s health plan is onboarded to Uber Caregiver (coming later), the product solves for both, enabling caregivers to help address these logistical needs and to find and apply the care recipient’s preexisting benefits where eligible.

We're actively working to partner with as many health plans as possible. Please reach out to your healthcare plan directly to see if you’re eligible.

No. Even if you’re paying out of pocket for a service, you can still use the platform for transportation and deliveries.

We offer wheelchair-accessible transportation with Uber WAV to ensure safe and comfortable travel with specialized drivers who can assist you.

Medicare may cover transportation services. For clarity on your plan’s specifics, contact your healthcare plan directly.

In the United States, riders are offered an upfront price on every trip so they can make an informed choice. Upfront rider prices are based on the estimated length and duration of the trip. This estimate can vary as our technology predicts real-world factors like traffic.

The upfront price you're shown may change due to a number of circumstances, which may include adding stops, updating your destination, significant changes to the route or duration of the trip, or you pass through a toll that was not factored into your upfront price. In addition, you may incur wait time fees for the time you take to get to the car at the pickup or multistop fees for time spent at an on-trip stop.

From local errands to long-distance trips, Uber’s rideshare platform is designed to cover the distances your healthcare needs dictate.

A primary caregiver is someone who assumes the central role in providing care, support, and assistance to another person who is unable to fully care for themselves. Typically, primary caregivers take on responsibilities such as assisting with daily activities, managing medical care, coordinating appointments, and offering emotional support. Caregivers can be family members, as well as non-family members. The role of a primary caregiver often comes with significant financial burdens, including reduced income due to decreased work hours or leaving employment altogether and out-of-pocket expenses for medical supplies and transportation. Despite these challenges, primary caregivers are crucial to supporting the well-being and quality of life of those they care for.