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Non-emergency medical patient transportation in Detroit, MI

Uber Health provides an intuitive platform for non-emergency medical transportation services in Detroit, MI. Designed to comply with PIPEDA and provincial health information privacy standards, our secure dashboard allows healthcare providers to efficiently request and monitor patient rides. Patients don’t need the Uber app or a smartphone, ensuring accessible healthcare transportation with Uber Health.

Better healthcare for your patients

Uber Health’s NEMT1 service in Detroit, MI, allows medical providers to facilitate their patients’ transportation to appointments. With Uber Health, you can enhance patient care and minimize missed visits.

Benefits of the Uber Health patient transportation platform

Discover how non-emergency medical transportation (NEMT) service with Uber Health can transform your healthcare practice in Detroit, Michigan. Our dashboard is designed to address the unique challenges medical providers face in coordinating patient transport.

Reduce costs and boost adherence

By offering a convenient option for non-emergency medical transportation in Detroit, MI, you can help decrease the likelihood of missed appointments—and strengthen a patient's commitment to their care plan.

Increase patient satisfaction

Leverage the power of Uber’s magic as an NEMT solution in Detroit, Michigan to give patients an easier way to get where they’re going. You can request rides on demand or schedule them for later; set up round-trips and multiple rides at a time; and customize recurring rides. Riders and coordinators both get live trip tracking, and riders can get texts in 15+ languages.

Simplify operations and administration

Streamline requesting non-emergency medical transportation near you through Uber Health’s intervention alerts, which give you early indicators if a patient will be late or won’t show up. On the admin side, a contact database lets you save default information for frequent patients; create ride policies; and easily pull reports showing utilization, past rides, and spending, helping you optimize your budgets.

Elevate patient care

Preventive care and specialist visits

Make preventive care more accessible in Detroit, MI, by offering transport to regular medical appointments, screenings, or vaccinations. Or help remove transportation concerns when consultations or treatments might be outside patients’ immediate locality.

Chronic care management

Offer your patients a reliable solution for recurring needs such as chemotherapy or dialysis transportation. NEMT service with Uber Health’s recurring ride feature can enhance treatment adherence and contribute to better patient outcomes.

Senior medical transportation

Reduce missed appointments and help older patients maintain independence through our accessible platform that does not require patients to use the Uber app or a smartphone.

Streamlined hospital discharge

Facilitate a smooth transition for your patients from hospital to home. Reduce patient wait times, and free up essential hospital resources.

Arrange non-emergency medical rides for your patients in Detroit, MI

Easy scheduling

A care coordinator accesses the Uber Health dashboard or API to arrange non-emergency medical transportation for the patient or caregiver—either on demand or for a scheduled time.

Streamlined communication

After the ride is set up, the patient or caregiver gets a text or call detailing their journey. Another notification is sent when the driver is on their way.

Care coordinators can monitor the ride live and determine if extra oversight or intervention becomes necessary.2

Seamless service

The patient is picked up and dropped off at their requested locations. The care coordinator receives confirmation once the journey is successfully completed.

Connect with Uber Health to get started

Frequently asked questions

  • Yes, Uber Health is available in Detroit, Michigan. To get the most current details on the range of available vehicles and specific services in Detroit, please refer to the Uber Health dashboard.

  • Non-emergency medical transportation (NEMT) service bridges the gap for individuals who require transport for their medical appointments but aren’t facing urgent medical situations.

    • Streamlined scheduling: Enhance clinic efficiency by scheduling immediate or future rides, reducing patient no-shows. Manage multiple rides and set up recurring schedules from one central account.
    • In-depth reporting: Gain visibility into transportation spending and ride utilization with detailed reports, letting you make data-driven decisions.
    • Unified dashboard: Coordinate patient transportation in Detroit, MI, and receive real-time ride status alerts for all active trips from a single dashboard.
    • Efficient database: Save time with our structured database for storing patient information and preferences.
    • Multilingual support: Overcome language and tech proficiency barriers with multilingual text support.
  • The popular UberX option is ideal for passengers capable of entering and exiting vehicles independently, without aid. Uber Comfort trips allow for extended wait times, catering to riders who may require additional time to reach the vehicle.

  • For the rides that take place on Uber's platform Uber employs a dynamic pricing model, which means the prices will vary for each journey. The average price for an UberX trip in Detroit, MI is $20. If upfront pricing is offered in Detroit, you'll see the cost before confirming the ride via the Uber Health dashboard.

    The pricing for scheduled rides is determined by standard Uber rates at the time you make the request.

  • No, your patient won’t need a smartphone or the Uber app. After you schedule a ride for them using Uber Health, they can be notified with trip details by text or phone call. This streamlined approach ensures that your patients receive transportation without any technological barriers.

  • For trips in Detroit, Michigan, using Uber, you can request rides immediately or schedule them up to 30 days ahead.

1NEMT may not be available everywhere and/or may be referred to by another name including but not limited to non-medical transportation.

2Options and availability may differ by location.

3Features may differ based on service.