支持您更好地提供照护
在澳大利亚，照护者的人数超过 300 万人¹。他们负责药物管理、日常照护协助和就诊规划等重要工作。Uber Caregiver 随时为您提供帮助，让您能够专注照护，享受温馨的时光。
简化出行
In just a few steps, request a ride for your care recipient immediately or schedule transportation for later, helping them get to appointments, family events, or errands.
共同协调护理服务
You and your care recipient can manage rides, track trip progress, and chat in a group with the driver partner, so time or distance aren’t barriers to care.
使用被照护者的付款方式
Uber Caregiver uses your care recipient’s chosen payment method, meaning they can claim their trip spending against any benefits they’re already entitled to
一起开始使用
It takes only a few minutes to set up and enable better care for your loved one. To begin, you and your care recipient will need an Uber account.
被照护者在其优步账号中添加付款方式
If you or your care recipient don’t already have an Uber account, get set up here. Add a payment method by navigating in the Uber app to Account > Wallet > Add payment method > Credit or Debit Card.
被照护者指定照护者
In the Uber app, the care recipient will navigate to Account > Wallet. Then they must select the payment method they wish to delegate, and choose Share payment method. They will need to select a caregiver from their contact list or enter the information directly and acknowledge that they have reviewed the terms of service.
You, or the caregiver chosen, will receive a notification letting you know that you’ve been added as a caregiver.
叫车
Now you can request rides for the care recipient using their selected payment method. Choose the time and vehicle type that’s best for your care recipient.
共同追踪动态
After a ride request is placed, you and your care recipient can see the trip details, including car and driver partner information. You’ll both also be able to track the real-time progress of the ride, edit the dropoff point mid-trip if needed, and participate in a 3-way chat with the driver if needed.
常见问题
- 这与通过优步叫车有何不同？
我们知道，照护他人并不轻松。被照护者可能需要交通等方面的协助，以便获取各类医疗保健服务。您可以使用 Uber Caregiver 代表被照护者叫车，然后使用其指定的付款方式付款。您可以在应用中追踪行程动态，并通过三方通话与司机和被照护者保持联系，倍感安心。
- 车费是多少？
您可以在这里进一步了解定价方式。
¹《Disability, Ageing and Carers, Australia:Summary of Findings》，澳大利亚统计局（2024 年 4 月 7 日），abs.gov.au/statistics/health/disability/disability-ageing-and-carers-australia-summary-findings/latest-release。